Dear Air Belgium Travellers,
Dear Madam, Dear Sir,
Through this notice, we would like to inform you of the latest updates regarding the resumption of our operations.
Although we had hoped to see the crisis and its effects diminish, we must acknowledge that many uncertainties remain and that our industry still suffers from an essential lack of visibility. We are, just as each of our passengers, forced to follow developments on a day-to-day basis and to adjust, with no possibility to foresee the consequences of the decisions and announcements made by the various authorities - in Belgium, France and/or the Caribbean. On the Belgian side, the requirement to present essential reasons for travel has already been extended twice since the beginning of this year. In addition, Martinique has just been classified as a red zone by Belgium and joins Guadeloupe, which has also been a red zone for several weeks.
At the same time, and even if Belgium suspends the travel bans for essential reasons and allows people to travel again more freely after April 18th, the French government still imposes compelling reasons to travel to Guadeloupe and Martinique. According to information received and collected from local stakeholders, these compelling travel conditions are not expected to be lifted for several weeks.
By then, the various vaccination campaigns and the implementation of a European vaccination certificate will have progressed and will, hopefully, allow you to travel freely again within the European Union, of which Martinique and the Islands of Guadeloupe are members.
IMPORTANT: if your tickets have been booked through a travel agency or via an online agency, please contact them. They will make the necessary changes as we are unable to intervene directly.
We remain passionate and determined to resume our activities and have taken advantage of the last few weeks to offer you new destinations.
As of July 3rd, you will be able to fly to the beautiful island of Curaçao from Brussels Charleroi.
The French and Netherlands Antilles will therefore be accessible to you from Belgium this summer.
Do you want to be among the first ones to travel in July? Great idea! You will get the best fares if you book now, and you can postpone your trip free of charge with our ZEN formula. Plus, for all new reservations with flights in July or August, you can decide to cancel your flights free of charge up to 7 days before your departure.
We have a long way to go and we are still full of hope. The current context demonstrates more than ever the necessity and importance of travel. We remain convinced that the situation will gradually settle down and that the smooth resumption of our activities is approaching. Even if we are not responsible for this situation, we are sincerely saddened for all our passengers and the travel industry who are suffering tremendously from this unprecedented crisis.
Hang in there and see you on July 2nd!
The Air Belgium Team ✈️
Air Belgium offers you, in collaboration with FLOA Bank, the possibility to pay your tickets in 3 installments. It’s easy. Select the desired flights and click on the ‘3 installments payment’ button. You will only pay for the first third of your order when you make you reservation.
All you need is your VISA or Mastercard to book your flights. You don't need to provide any supporting documents or additional details.
A first payment will be made on the day of your reservation, equal to one third of the total amount. The other two thirds will be debited separately and respectively 30 days and 60 days after your booking. The 3 monthly installments will be charged to the credit card you provided when making your initial reservation.
The ‘extra bonus': for all bookings made until January 31th 2021, you will not pay any credit fees!
This payment facility is limited to individuals residing in Belgium, mainland France or the French overseas departments and territories. It is available for all bookings under €6,000.
If you would like more information, please click here. Do not hesitate to contact us, we will be happy to help you.
Thanks for your trust and see you soon.
The Air Belgium Team
We understand that the current sanitary context may cause uncertainty and stress for those of you who wish to book their next travel or holiday.
If you are in in doubt, we have something that will reassure you!
We offer you peace of mind with our "ZEN” formula applicable to all tickets booked on our scheduled routes and destinations.
Just relax! As we are waiving all extra charges for any flight ticket purchased from now on until December 31, 2020 included you will be able:
And since we want everyone to feel “super ZEN” 😊 you may also be fully reimbursed in the event we are prevented from operating some of our flights due to eventual COVID-19 restrictions.
Spare yourself the hassle of last-minute bookings, and benefit from our attractive early fares! Book now your preferred dates at the most suitable fares, and simply stay “ZEN”.
For more information, visit our COVID-19 page for more details on our “ZEN” formula”.
We look forward to welcoming you on board very soon and thank you for your trust.
The Air Belgium Team
(*) This offer is valid for bookings made from August 21st, 2020 until October 31st, 2020 included and for any travel date. Possibility to change dates and destination once, without administrative charges and regardless of your initial ticket conditions. In the event you are changing dates and/or destination leading to a fare increase, you will simply be asked to pay the difference before your departure date. In the event of a decrease in fare you will be reimbursed. All other conditions and services related to your initial ticket remain valid and applicable subject to availability.
In order to prevent any risk to human food and animal feed and to guarantee healthy and good quality crops, the European Union (EU) places great emphasis on plant and crop protection. Consequently, the movement of plants from third countries is monitored in order to prevent harmful organisms from being introduced into, spreading and establishing themselves in the EU.
As a reminder, since 14 December 2019, the import of plant material from third countries is banned in all EU member states through an EU regulation.
This means that the import of plants, fruit, vegetables, cut flowers, seeds and other fresh parts, soil and certain types of wood from countries outside the European Union is prohibited. This ban on the import of plant material also applies to the islands of Guadeloupe, Martinique, Guyane, Mayotte, Réunion, Saint-Barthélemy, Saint-Martin as well as the Canary Islands and Ceuta and Melilla.
However, the import of plant material may be authorised if it comes with a phytosanitary certificate issued by the country of origin.
There are also exemptions for certain types of fruit, including pineapple, coconut, durian, banana and dates, which can be imported from any third country.
High-risk products (potatoes, soil, leafs, citrus fruit etc.) are systematically prohibited.
The customs departments of the EU member states carry out checks.
Good news for your (furry) friend! If your dog is a brachycephalic (or ‘short-headed’) breed, you can take him along with Air Belgium.
How does it work? All you need to do is complete and sign a waiver form. The form is mandatory, whether your pet travels in the cabin or hold.
You can find all the relevant information in the ‘Travelling with pets’ section on our website.
Happy travels, and we hope to see you soon!
We would like to draw your attention to the customs regulations to observe for your journey to the French Antilles.
Although Fort-de-France and Pointe-à-Pitre are part of the French territory, the overseas territories like Martinique and Guadeloupe are in fact treated as non-EU territories.
As such, restrictions on the import of products from these territories do apply. Consequently, you are only allowed to bring back one litre of alcohol per person (rum, in particular).
We look forward to welcoming you on board soon!
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