OCC Operations Controller

Purpose of the position

• To oversee the ABB Flight Operations in the broadest sense possible with focus on both short-term as future operations planning.
• To follow-up the ABB Operations on daily basis assuring that the company’s flight programme is executed efficiently within the EASA and Company regulations.
• To assist the Flight Operations Postholder and the OCC Manager in their tasks of managing and supervising the flight operations.
• To provide OCC management with all relevant reports and statistics.

Main activities and responsibilities

Operations duties

• Follow-up fleet activity and aircraft assignment / schedule optimisation.
• Ensure a daily and timely flight follow-up (flight watch).
• Manage abnormal and disrupted operations and ensure escalation to the Management and activation of the agreed contingency and emergency process.
• Follow-up of the OTP level of the company.
• Provide operational reports to the Management.
• Support commercial decisions by analysing route and schedule feasibility.
• Liaise with all internal and external operational and non-operational departments and stakeholders.

Flight Planning Duties

• Provide the ABB crews with correct OFP and briefing package for all ABB flights compliant with ABB and Company regulations.
• Recalculate and update OFP and fuel/weight policy in function of the actual operating conditions.
• Inflight follow up of the ABB flights and provide mission support to the flight crews when required.

Reporting & System Management:

• Manage and update the AIMS Management System according to regulation and company rules.
• Publish various AIMS reports when required for punctuality, actual operational timings, and fuel consumption / CO2 reporting.

Profile requirements

Self-behaviour

• Comply with local, national legislations and health & safety standards.
• Comply with Company policies, values, and auditor’s code of ethics.
• Report to hierarchy any hazards, non-compliances, and risks whether to customers, employees or to the company.
• Display a positive, open, and cooperative attitude in order to facilitate a good working relationship with all parties involved while maintaining a critical and analytical mindset.

Requirements and qualifications

• Experience in an aviation operational environment, preferably OCC.
• Flight dispatcher training and certificate.
• Very good knowledge of EASA regulations.
• Analytical skills, creative thinking, problem solving, decision making and flexibility.
• Ability to manage multiple assignments, to prioritize, to be proactive and stress resistant.
• Computer literate: MS Office suite.
• Knowledge of Ops control (AIMS) and flight planning software (PPS).
• Ability to demonstrate great sense of diplomacy and tact without compromising the objectives.
• Excellent communication skills in English (other EU language are advantages).
• Willing to work in shiftwork / Day and Night / Including Saturdays, Sundays and bank holidays).