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Cabin Crew Member M/F

Job details

Employment type: full-time

Career

Career

About us…

Air Belgium is a fresh thinking Belgian airline operating quality intercontinental flights at attractive fares to and from Belgium. Besides regular passenger flights, the airline offers air cargo, freighter, ACMI and on-demand charters services. 

The company’s motto is: “Comfort, service and well-being without compromise.” As a result, the airline provides a clear and straightforward offer, transparent pricing and a friendly atmosphere. 

Belgium is famous for its warm welcome, quality of life and fantastic produce, right in the heart of Europe. Air Belgium is proud to represent its nation in all its ‘Belgian-ness’, with a sense of pride that is tinged with modesty, self-deprecation and know-how. Open and quirky (but serious, nonetheless), the company always takes care of its passengers, which is why its team is made up entirely of seasoned professionals whose single goal is to offer a quite simply unforgettable travel in Belgian class. 

Two new generation Airbus A330-900neo are joining Air Belgium’s fleet. These new aircraft are offering even greater flight experiences with the latest technologies on board and better environmental performances.  

Purpose of the position...

  • As a member of the cabin crew, your first responsibility is to ensure the safety and comfort of all passengers on board of a flight. In addition, your role is to deliver a top notch service to our guests. 
  • You will make sure they have an unforgettable customer experience. 
  • And last but not least, you are the ambassador of our company, which means that through your attentive and professional behaviour, you will contribute to building our collective reputation.

Main activities and responsibilities…

  • Actively participate to the flight briefings to be aware of all flight specificities
  • Ensure proper and on time onboarding according to the company standards.
  • Ensure safety and comfort of all passengers of your respective division (eco, Premium, business) during the whole flight.
  • Deliver a qualitative service to customers, taking specific requests into account in line with the company guidelines.
  • Promote our duty-free and buy on board products and maximize the upselling.
  • Ensure the safety demonstration and address any safety related problem during the flight by applying the relevant procedures.
  • Act as an Air Belgium Ambassador and promote our values towards the customers.
  • Take care of any customer related concern or issue and escalate to the Senior Cabin Crew Member or to the Pilot in Command when appropriate.
  • Ensure efficient teamwork and help your colleagues where needed.

Profile Requirements...

Self-behaviour
  • Any other duties that aim to the achievement of the department objectives within individual competences.
  • Display a positive, open and cooperative behaviour in order to facilitate a good relationship inside and outside the department, avoid and help solve conflicts.
  • Comply with Company policies, values and ethics.
  • Comply with local, national legislations and health & safety standards.
  • Report to hierarchy any hazards, non-compliances and risks whether to employees or to the company.
Requirements and qualifications
  • At least High school diploma.
  • Outgoing, upbeat personality with excellent communication skills.
  • Positive mindset.
  • Care for people is your second nature.
  • Able to reach 210cm with your arms up (required to reach all emergency equipment on board).
  • In possession of a valid EASA medical certificate + a valid EASA qualification card or prepared to follow an extensive in house training with regularly checks and exams.
  • Able to swim fully clothed without the assistance of a flotation device.
  • Decent presentation, reflecting a positive, professional and neutral image and no visible tattoo’s.
  • Clean background check, being eligible to obtain an airport ID.
  • Fluency in English,  French AND  Dutch (written and spoken).
  • Flexibility to work during the night when required.

What we have to offer...

Next to a correct and modern compensation package - the ability to work in an airline environment where you can have impact and will be embedded in a team of aviation enthusiasts. Visit our website and find out more about Air Belgium's unique positioning in the airline industry and what binds us as a team.  

Interested? Please send your application to [email protected] mentioning “CCM002” in the subject of your email.

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