Contact Us

The head office of Air Belgium, with company/VAT number 0648 801 623, is located at:

Rue Emile Francqui 7
1435 Mont-Saint-Guibert
BELGIUM

We can be reached via the contact form above, by phone on 0800 70 797, by e-mail at cust[email protected] and on social media from Monday to Friday from 9 a.m. to 5 p.m. (CET ), excluding public holidays.

For our customers currently in Martinique, Guadeloupe or Curaçao, please contact us:

By email: [email protected]
By phone: +596 596 42 45 80

Our counter at Fort-de-France airport is open from Tuesday to Saturday between 10:00 a.m. and 7:00 p.m. (AST) as well as on Sunday between 3:00 p.m. and 6:00 p.m. (AST).

For our customers currently in Mauritius, please contact us:

By email: [email protected]
By phone: +230 660 66 66
Hotline: +230 5 885 89 60

We can be reached from Monday to Friday between 8:45 a.m. and 5:00 p.m. (MUT) as well as on Saturdays between 8:45 a.m. and 1:00 p.m. (MUT).

For our customers currently in South Africa, please contact us:

By email: [email protected]
By phone: +2711 289 8019

For our customers in Punta Cana (Dominicaanse Republiek), please contact us:

• airport ticketing desk:

Email : [email protected]

Phone: +1 809 959 0759

• City office :

Email : [email protected]

Phone: +1 809 621 7777

For cargo activities on the CMA CGM A330 freighters, operating between the airports of LGG, ATL, JFK, ORD, IST, BEY and DWC, please contact ECS Group at [email protected].

The A330 freighters are owned by the CMA CGM Group, who has appointed Air Belgium to operate on their behalf. They have appointed the ECS Group to do the capacity sales and marketing, along with handling of bookings and on-forwarding.