Sorry, we do not support Internet Explorer.

Notifications Centre

13.05.20 — 11:05

COVID-19 / Update: May, 13th 2020 (11:30 UTC)

Dear Air Belgium Traveller,

Madam, Sir,

As you can imagine we are very much looking forward to relaunching our operations and welcoming you onboard again.

Following up on our previous notice of Tuesday May 5th 2020, we would like to give you some updated information.

The Belgian Government has formally announced a travel ban until June 15th 2020 inclusive, which forces us to postpone the resumption date of our scheduled flights to the islands of Guadeloupe and Martinique beyond June 3rd 2020. According to our latest analysis and current known parameters, the most realistic option would be to resume our scheduled flights as from Wednesday June 24th 2020. Our Customer Support will contact each passengers individually that has been affected by this new postponement in the next few days.

As also indicated on May 5th 2020 and like any other airline, we remain totally dependent on the reopening of destinations for flights coming from Europe, as well as the measures enforced on international passengers and tourists entering the country. As such and like all French Airlines, we are still waiting for an official and clear notice from the French Government.

Rest assured that we continue to fully cooperate with the concerned Regions and airports at destinations in order to gather as much assurance and information possible. To this day, the competent Authorities have not yet formally confirmed what will be the resumption conditions and mandatory measures to be taken. We will not fail to keep you posted on this matter.

Restarting our route to the French West Indies remains our priority. This being said and as announced, our other priority is to guarantee maximum safety for our passengers and staff members. For this reason, several sanitary measures will be put in place.

The detailed list on sanitary measures will be available on a dedicated page on our website very shortly. Our goal is to ensure maximum comfort combined with a pleasant flight experience while maintaining the highest level of safety possible. 

Our staff’s welcome, friendliness and smiles that characterize Air Belgium's services remain intact. We are more enthusiastic and determined than ever to ensure you an enjoyable trip.   

We thank you for your understanding and trust, and look very much forward to seeing you again.

Our staff remains at your disposal should you have any questions. We will be more than happy to help you.

The Air Belgium team

Got a question? Get in touch!