The recent decisions of the Belgian government announced late on 22 January 2021 confirmed the travel ban, except for essential reasons. Unfortunately, these new measures force us to temporarily suspend our flights to and from the French West Indies.
Therefore, we would like to inform you of the following:
We would like to bring your attention to the fact that from 27 January until 1 March travel for recreational/touristic purposes to/from Belgium is no longer permitted. Passengers must be able to justify their travel for an essential reason.
In view of the number of people to be accommodated, we deal with changes individually and in order of priority based on the closest dates. It may therefore take a few days before we can contact you. We thank you for your understanding and patience.
Important: if your ticket has been booked through a travel agency, please contact them to make the necessary changes.
For any travel rescheduling or questions about your booking, you can send us an email at [email protected], indicating your: full name, telephone number and booking number. A member of our customer service team will contact you personally as soon as possible. A solution will be offered to each of our passengers.
Although the return to a settled situation is taking longer than we all hoped for, we remain optimistic and determined to resume our operations as soon as possible. We thank you again for your trust and will make the most of the next few days to prepare our next flight with you!
Until then, we wish you to stay healthy and enjoy the good times.
See you soon
The Air Belgium Team
*For a period of one year from the original planned travel date and within the same seasonality.