We are preparing for the eventuality of flights restrictions and limited access to destination airports.
In this regard, we are urging passengers booked to fly from 18th March 2020 until 30th April 2020 to postpone their travel from Belgium to a later date, with exception for passengers residing in the French West Indies and wish to return home.
We are aware of some hotels closing at destinations and with the view to speed up the return of all travellers from Guadeloupe and Martinique, we are adding flights and capacity in addition to our scheduled flights this week.
We are trying to reach out to all passengers concerned either directly or via their travel agency or tour operator.
We will continue to communicate in the coming hours and days.
We thank you for your trust, understanding and patience.
At this time, Air Belgium flights are operating as normal.
Given COVID-19 development, Air Belgium informs all passengers holding a flight booking for departures between March 18th and April 3rd that they will have the opportunity to postpone their trip free of charge within the same booking class and during the same seasonality, for a period not exceeding 1 year from the initial date of travel. Only one date change is authorised.
Of course, we are following the situation hour by hour in close contact with the Belgian and European Authorities, but also destination countries.
We have updated the information about the questions you might be asking yourself as well as the measures we have put in place according to the evolution of the situation.